Terms of Service

We provide mobile boat and yacht detailing services including washing, waxing/protection, polishing, oxidation removal/gelcoat restoration, interior cleaning, maintenance plans, and coating-related services when specifically quoted.

• Quotes are based on the information you provide, photos, and/or the vessel condition reviewed.
• Heavy oxidation, staining, mildew, mold, neglect, difficult access, travel, special products, raft work, or added labor may affect final pricing.
• Larger vessels, difficult access, or special marina rules may require a custom quote.
• Written quote approval confirms the listed scope, quoted price, payment timing, and these Terms.
• Work outside the written scope, hidden issues, repairs, severe contamination, or extra requested services may be quoted separately before being performed.

Gold Coast Detailing may send a private approval link by email or text. Typing your name, checking the terms acknowledgement, and submitting the approval is treated as your authorization to move forward with the listed work.

Approval records may include the accepted scope, price, terms version, timestamp, IP address, browser information, and customer contact details.

Mobile dockside work depends on safe conditions. Appointments may be rescheduled due to rain, lightning, unsafe wind, tides, or marina restrictions that affect safety or quality.

You are responsible for confirming marina approval and ensuring we can access the vessel at the scheduled time. Missing keys, access codes, blocked lifts, unavailable vessels, or unsafe work areas may require rescheduling.

• Provide safe, reasonable access to the vessel and work area.
• Remove or secure valuables, electronics, loose items, and personal belongings before service.
• Disclose known damage, weak gelcoat, loose hardware, electronics, canvas, vinyl, or sensitive areas.
• Secure pets and ensure a safe work environment.
• Avoid interrupting, supervising from unsafe areas, directing the crew, or standing in active work areas when it affects safety, timing, or service quality.

Payment is due upon completion unless otherwise agreed in writing. Unpaid balances may result in additional fees or collection efforts.

For multi-day or multi-visit work, each project milestone or visit may be billed separately unless a written quote says otherwise. Unpaid balances may pause future service.

Maintenance plans reserve recurring service availability but do not remove per-visit billing unless a written agreement says a different billing method applies. The default billing timing is per completed visit.

Maintenance customers must provide at least 7 days notice to cancel or pause recurring service. Missed access, unsafe weather, marina restrictions, or unavailable vessels may require rescheduling and do not cancel the plan unless confirmed in writing.

Some maintenance plans require a card on file before the plan is fully active. Saving a card authorizes Gold Coast Detailing to keep the payment method on file for approved future invoices and recurring maintenance billing.

We do not store full card numbers on our servers. Payment methods are handled through Stripe. A saved card may be charged only according to the written plan, invoice, or approved billing workflow.

If something isn’t right, tell us within 24 hours of completion. We’ll review the concern and determine whether a correction visit, touch-up, explanation, or other reasonable resolution is appropriate for issues that fall within the approved written scope.

Customers are responsible for removing or securing personal belongings, loose items, electronics, valuables, cushions, covers, tools, and accessories before service begins.

We are not responsible for pre-existing mildew, rust, staining, aged canvas, brittle vinyl, failing gelcoat, loose hardware, compromised repairs, water intrusion, electronics/personal items left onboard, or items left in compartments or storage areas.

Cleaning, polishing, waxing, and restoration results depend on the vessel's age, previous care, gelcoat thickness, oxidation depth, staining, access, and material condition. Some defects, fading, staining, water spots, or oxidation may not be fully removable without additional quoted work.

We may take before, during, and after photos or videos to document vessel condition, service progress, completed work, access issues, and customer concerns. These records may be used for quality control, invoices, internal records, dispute review, and limited marketing unless you ask us not to use identifiable images.

Any damage claim, missed-scope concern, or correction request must be reported within 24 hours of completion with photos and a clear description so the condition can be reviewed while the work record is fresh.

Claims made after that window may be harder to verify and may not be covered unless required by law or confirmed by our review.

• Pre-existing damage, cracking, fading, or deterioration.
• Aged/compromised gelcoat or previously repaired areas.
• Mechanical/electrical issues unrelated to detailing.

Total liability, if any, will not exceed the amount paid for the specific service performed.

These Terms are governed by Florida law. Disputes will be handled in Volusia County, Florida.